Supplier Relationship Management Program: Is organization leadership aligned to support a culture change around using data?

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You may therefore need to seek external advice specific to your business circumstances to implement suitable risk management strategies for your business. Similarly, when a supplier holds multiple contracts within an organization, there is a risk that things will have to be managed in silo, harming the overall relationship. Key account management is appropriate to several types of relationships but is most clearly manifest when supplier and customer have a mutually recognized partnership and a degree of trust.


Like any business, it requires good management practices to be efficient and successful. (Include notes of intended controls to ensure supplier performs to required standard). A standard supplier evaluation framework shall be used in all cases for the existing and potential suppliers. However, for a supplier management program to provide added value to your organization, the supplier evaluation should look beyond the requirements of a standard or regulation.


Supplier evaluation is the process to access new or existing supplier base on their delivery, price, production, and quality of management, technical and services. Key data elements are necessary to manage quality, timing, delivery, and end-customer satisfaction. Keeping track of purchase orders, stock levels, sales data, and carrying costs is simple and straightforward.


Compliance professionals need to put in place processes and systems that assess risk and focus on the greatest threats among third parties. A cost baseline is an approved time-phased budget that is used as a starting point to measure actual performance progress. Quarterly relationship reviews to focus on evaluating the long-term strategic value of the relationship, as opposed to the tactical aspects of the monthly reviews.


Supplier relationship management concerns the management and development of relationships with suppliers (e.g. Through an effective supplier risk management program, you will have to be responding faster to the increased volatility and pressures stemming from globalization, outsourcing, the current economic environment. One hopes that there is at least a rudimentary risk management plan in place in all organizations.


A procurement management plan ensures that there is an available procurement strategy that can be applied in all the areas and phases of the procurement process. To encourage students to think about how best to structure a supplier relationship that will have to be able to continually address new challenges and change. Specific project manager responsibilities include developing detailed project plans, ensuring resource availability and allocation and delivering every project on time within budget and scope.


Supplier quality management is defined as the system in which supplier quality is managed by using a proactive and collaborative approach. Transform your business with the worlds favorite customer relationship management software. It can be influenced by the nature and value of the purchase and the type of relationship your organization wants with the supplier. Supplier management features support the creation of a customized supplier self-registration process, allowing centralized access to a searchable, up-to-date supplier database.

Want to check how your Supplier Relationship Management Program Processes are performing? You don’t know what you don’t know. Find out with our Supplier Relationship Management Program Self Assessment Toolkit: