Top 217 Quality Management Systems Criteria for Ready Action

What is involved in Quality Management Systems

Find out what the related areas are that Quality Management Systems connects with, associates with, correlates with or affects, and which require thought, deliberation, analysis, review and discussion. This unique checklist stands out in a sense that it is not per-se designed to give answers, but to engage the reader and lay out a Quality Management Systems thinking-frame.

How far is your company on its Quality Management Systems journey?

Take this short survey to gauge your organization’s progress toward Quality Management Systems leadership. Learn your strongest and weakest areas, and what you can do now to create a strategy that delivers results.

To address the criteria in this checklist for your organization, extensive selected resources are provided for sources of further research and information.

Start the Checklist

Below you will find a quick checklist designed to help you think about which Quality Management Systems related domains to cover and 217 essential critical questions to check off in that domain.

The following domains are covered:

Quality Management Systems, Quality management system, 21 CFR 820, Business process, Capability Maturity Model Integration, Cleaner production, Clinical Quality Management System, Code of Federal Regulations, Conformance testing, Continuous improvement, Corrective actions, Corrective and preventive action, Customer satisfaction, Data Management, Deming Prize, Design controls, EFQM Excellence Model, European Foundation for Quality Management, European Quality in Social Services, Good Manufacturing Practice, ISO 13485, ISO 14001, ISO 19011, ISO 9000, ISO 9001, Industrial Revolution, Internal audits, International Organization for Standardization, Manufacturing process management, Measurement systems analysis, Medical device, Medical devices directive, Natural Step, New product development, Organizational structure, Person-centred planning, Preventive actions, Process modeling, Production plans, Quality assurance, Quality control, Quality management, Quality objectives, Quality policy, Social exclusion, Standard operating procedure, Statistical process control, Technical documentation, Total quality management, U.S. Food and Drug Administration, Verification and validation, W. Edwards Deming:

Quality Management Systems Critical Criteria:

Examine Quality Management Systems failures and point out Quality Management Systems tensions in leadership.

– Think about the functions involved in your Quality Management Systems project. what processes flow from these functions?

– What are the record-keeping requirements of Quality Management Systems activities?

– What are the long-term Quality Management Systems goals?

Quality management system Critical Criteria:

Frame Quality management system strategies and probe using an integrated framework to make sure Quality management system is getting what it needs.

– Marketing budgets are tighter, consumers are more skeptical, and social media has changed forever the way we talk about Quality Management Systems. How do we gain traction?

– What are the disruptive Quality Management Systems technologies that enable our organization to radically change our business processes?

– How do we keep improving Quality Management Systems?

21 CFR 820 Critical Criteria:

Examine 21 CFR 820 leadership and report on the economics of relationships managing 21 CFR 820 and constraints.

– What may be the consequences for the performance of an organization if all stakeholders are not consulted regarding Quality Management Systems?

– Are there any disadvantages to implementing Quality Management Systems? There might be some that are less obvious?

– What threat is Quality Management Systems addressing?

Business process Critical Criteria:

Deliberate Business process issues and finalize specific methods for Business process acceptance.

– To what extent will this product open up for subsequent add-on products, e.g. business process outsourcing services built on top of a program-as-a-service offering?

– What is the importance of knowing the key performance indicators KPIs for a business process when trying to implement a business intelligence system?

– Are interruptions to business activities counteracted and critical business processes protected from the effects of major failures or disasters?

– Has business process Cybersecurity has been included in continuity of operations plans for areas such as customer data, billing, etc.?

– Do the functional areas need business process integration (e.g., order entl. billing, or Customer Service)?

– Do we have detailed information on the business process for refunds and charge backs if they are required?

– If we process purchase orders; what is the desired business process around supporting purchase orders?

– If we accept wire transfers what is the desired business process around supporting wire transfers?

– To satisfy customers and stakeholders, which internal business process must we excel in?

– Will existing staff require re-training, for example, to learn new business processes?

– What would Eligible entity be asked to do to facilitate your normal business process?

– What business process supports the entry and validation of the data?

– How do we improve business processes and how do we deliver on that?

– How does the solution handle core business processes?

– Are there Quality Management Systems Models?

Capability Maturity Model Integration Critical Criteria:

Familiarize yourself with Capability Maturity Model Integration engagements and get going.

– Think about the people you identified for your Quality Management Systems project and the project responsibilities you would assign to them. what kind of training do you think they would need to perform these responsibilities effectively?

– What management system can we use to leverage the Quality Management Systems experience, ideas, and concerns of the people closest to the work to be done?

– How do we Lead with Quality Management Systems in Mind?

Cleaner production Critical Criteria:

Apply Cleaner production adoptions and question.

– what is the best design framework for Quality Management Systems organization now that, in a post industrial-age if the top-down, command and control model is no longer relevant?

– Is Quality Management Systems Realistic, or are you setting yourself up for failure?

Clinical Quality Management System Critical Criteria:

Sort Clinical Quality Management System results and check on ways to get started with Clinical Quality Management System.

– Do we cover the five essential competencies-Communication, Collaboration,Innovation, Adaptability, and Leadership that improve an organizations ability to leverage the new Quality Management Systems in a volatile global economy?

– What tools do you use once you have decided on a Quality Management Systems strategy and more importantly how do you choose?

– Have all basic functions of Quality Management Systems been defined?

Code of Federal Regulations Critical Criteria:

Focus on Code of Federal Regulations quality and correct better engagement with Code of Federal Regulations results.

– What are your most important goals for the strategic Quality Management Systems objectives?

– Who will be responsible for documenting the Quality Management Systems requirements in detail?

– What are the usability implications of Quality Management Systems actions?

Conformance testing Critical Criteria:

X-ray Conformance testing engagements and get answers.

– Are assumptions made in Quality Management Systems stated explicitly?

– Does the Quality Management Systems task fit the clients priorities?

Continuous improvement Critical Criteria:

Steer Continuous improvement engagements and achieve a single Continuous improvement view and bringing data together.

– What are your results for key measures or indicators of the accomplishment of your Quality Management Systems strategy and action plans, including building and strengthening core competencies?

– How can we incorporate support to ensure safe and effective use of Quality Management Systems into the services that we provide?

– So, how do you avoid getting wrapped up in the complexities and use systems thinking to guide change and continuous improvement?

– What potential environmental factors impact the Quality Management Systems effort?

– Has organization developed a plan for continuous improvement?

– How do we place an emphasis on continuous improvement?

Corrective actions Critical Criteria:

Differentiate Corrective actions tactics and probe using an integrated framework to make sure Corrective actions is getting what it needs.

– Has management taken appropriate corrective actions related to reports from external sources for their implications for enterprise Risk Management?

– Do we review the EFFECTIVENESS of corrective actions -were the actions taken successful in eliminating the cause(s) of nonconformities?

– Do we monitor the Quality Management Systems decisions made and fine tune them as they evolve?

– How do we measure improved Quality Management Systems service perception, and satisfaction?

– What is the frequency of product failures and adequacy of corrective actions?

– Who sets the Quality Management Systems standards?

Corrective and preventive action Critical Criteria:

Pilot Corrective and preventive action management and test out new things.

– How do we manage Quality Management Systems Knowledge Management (KM)?

– Which Quality Management Systems goals are the most important?

– Is a Quality Management Systems Team Work effort in place?

– Are appropriate corrective and preventive actions taken?

Customer satisfaction Critical Criteria:

Bootstrap Customer satisfaction leadership and spearhead techniques for implementing Customer satisfaction.

– Do we Make sure to ask about our vendors customer satisfaction rating and references in our particular industry. If the vendor does not know its own rating, it may be a red flag that youre dealing with a company that does not put Customer Service at the forefront. How would a company know what to improve if it had no idea what areas customers felt were lacking?

– What is the difference, if any, in customer satisfaction between the use and results of agile-driven software development methods and the use and results of plan-driven software development software development methods?

– How important are hard measurements that show return on investment compared to soft measurements that demonstrate customer satisfaction and public perception?

– Performance Standard: What should be the standards for completeness, reliability, accuracy, timeliness, customer satisfaction, quality and/or cost?

– Has it re-engineered or redesigned processes, and leveraged technologies to improve responsiveness, Customer Service and customer satisfaction?

– How does the company manage the design and delivery of products and services that promise a high level of customer satisfaction?

– How do mission and objectives affect the Quality Management Systems processes of our organization?

– Is the Customer Satisfaction Process something which you think can be automated via an IVR?

– How does the firm measure and monitor client service and customer satisfaction?

– What employee characteristics drive customer satisfaction?

– What are current Quality Management Systems Paradigms?

– What are our Quality Management Systems Processes?

Data Management Critical Criteria:

Map Data Management adoptions and ask questions.

– When making a request to use anothers data, be specific. are you looking for an entire dataset that includes multiple variables or are you looking for a subset of this data?

– Will raw data (not processed, analyzed or associated with publications) be relevant to store for reuse in your or others future projects?

– If funding is project-based and therefore time-limited, how will the costs of long-term preservation be supported?

– Are we using ontology standards such as OWL and RDF in our information architecture or data management practices?

– Have you evaluated potential legal concerns associated with outsourcing Data Management to a cloud provider?

– Are there any data with intellectual property (e.g., patent, copyright) concerns with sharing?

– Are the data disseminated internally only or made available outside the organization?

– When a dataset is deemed to no longer be worth keeping, who should be notified?

– In what parts of the process is it especially important to collect data?

– How and where will the data be backed up and who is responsible for it?

– Are there any data with confidentiality issues (e.g., embargo period)?

– Where will the data and data management plan be stored?

– Which file formats will you use for your data, and why?

– What naming conventions are being used for files?

– If existing data are used, what are its origins?

– What is data management and why is it important?

– How is the data being stored and backed up?

– How does an organization document its data?

– How accurate is your product data?

– Why is data management important?

Deming Prize Critical Criteria:

Guard Deming Prize failures and acquire concise Deming Prize education.

– Is Supporting Quality Management Systems documentation required?

Design controls Critical Criteria:

Check Design controls results and grade techniques for implementing Design controls controls.

– A compounding model resolution with available relevant data can often provide insight towards a solution methodology; which Quality Management Systems models, tools and techniques are necessary?

– How do we go about Securing Quality Management Systems?

EFQM Excellence Model Critical Criteria:

Refer to EFQM Excellence Model projects and probe EFQM Excellence Model strategic alliances.

– Among the Quality Management Systems product and service cost to be estimated, which is considered hardest to estimate?

– How would one define Quality Management Systems leadership?

European Foundation for Quality Management Critical Criteria:

Nurse European Foundation for Quality Management results and do something to it.

– How do your measurements capture actionable Quality Management Systems information for use in exceeding your customers expectations and securing your customers engagement?

European Quality in Social Services Critical Criteria:

Understand European Quality in Social Services engagements and know what your objective is.

– How can skill-level changes improve Quality Management Systems?

– How do we maintain Quality Management Systemss Integrity?

Good Manufacturing Practice Critical Criteria:

Study Good Manufacturing Practice adoptions and point out Good Manufacturing Practice tensions in leadership.

– Who are the people involved in developing and implementing Quality Management Systems?

– Do we have past Quality Management Systems Successes?

ISO 13485 Critical Criteria:

Judge ISO 13485 decisions and point out improvements in ISO 13485.

– What will be the consequences to the business (financial, reputation etc) if Quality Management Systems does not go ahead or fails to deliver the objectives?

– Who is the main stakeholder, with ultimate responsibility for driving Quality Management Systems forward?

ISO 14001 Critical Criteria:

Be clear about ISO 14001 failures and budget the knowledge transfer for any interested in ISO 14001.

– Where do ideas that reach policy makers and planners as proposals for Quality Management Systems strengthening and reform actually originate?

– How important is Quality Management Systems to the user organizations mission?

– What will drive Quality Management Systems change?

ISO 19011 Critical Criteria:

Consult on ISO 19011 outcomes and arbitrate ISO 19011 techniques that enhance teamwork and productivity.

– What is our formula for success in Quality Management Systems ?

– Who needs to know about Quality Management Systems ?

– Why should we adopt a Quality Management Systems framework?

ISO 9000 Critical Criteria:

Transcribe ISO 9000 results and suggest using storytelling to create more compelling ISO 9000 projects.

– Do those selected for the Quality Management Systems team have a good general understanding of what Quality Management Systems is all about?

– What process management and improvement tools are we using PDSA/PDCA, ISO 9000, Lean, Balanced Scorecard, Six Sigma, something else?

– What knowledge, skills and characteristics mark a good Quality Management Systems project manager?

– Do not ISO 9000 and CMM certifications loose their meaning when applied to the software industry?

– What are the business goals Quality Management Systems is aiming to achieve?

ISO 9001 Critical Criteria:

Systematize ISO 9001 projects and report on the economics of relationships managing ISO 9001 and constraints.

– Does a supplier having an ISO 9001 or AS9100 certification automatically satisfy this requirement?

– Does Quality Management Systems analysis isolate the fundamental causes of problems?

Industrial Revolution Critical Criteria:

Dissect Industrial Revolution failures and document what potential Industrial Revolution megatrends could make our business model obsolete.

– In the case of a Quality Management Systems project, the criteria for the audit derive from implementation objectives. an audit of a Quality Management Systems project involves assessing whether the recommendations outlined for implementation have been met. in other words, can we track that any Quality Management Systems project is implemented as planned, and is it working?

Internal audits Critical Criteria:

Judge Internal audits quality and diversify disclosure of information – dealing with confidential Internal audits information.

– Are there any easy-to-implement alternatives to Quality Management Systems? Sometimes other solutions are available that do not require the cost implications of a full-blown project?

– What are your key performance measures or indicators and in-process measures for the control and improvement of your Quality Management Systems processes?

– Is Quality Management Systems Required?

International Organization for Standardization Critical Criteria:

Brainstorm over International Organization for Standardization tactics and interpret which customers can’t participate in International Organization for Standardization because they lack skills.

– Which customers cant participate in our Quality Management Systems domain because they lack skills, wealth, or convenient access to existing solutions?

– Does our organization need more Quality Management Systems education?

– Why is Quality Management Systems important for you now?

Manufacturing process management Critical Criteria:

Grasp Manufacturing process management decisions and diversify by understanding risks and leveraging Manufacturing process management.

– Have the types of risks that may impact Quality Management Systems been identified and analyzed?

– What are the short and long-term Quality Management Systems goals?

Measurement systems analysis Critical Criteria:

Transcribe Measurement systems analysis goals and intervene in Measurement systems analysis processes and leadership.

Medical device Critical Criteria:

Consolidate Medical device engagements and prioritize challenges of Medical device.

Medical devices directive Critical Criteria:

Detail Medical devices directive goals and plan concise Medical devices directive education.

– What are the key elements of your Quality Management Systems performance improvement system, including your evaluation, organizational learning, and innovation processes?

– What other jobs or tasks affect the performance of the steps in the Quality Management Systems process?

– What are the Key enablers to make this Quality Management Systems move?

Natural Step Critical Criteria:

Wrangle Natural Step results and differentiate in coordinating Natural Step.

– What other organizational variables, such as reward systems or communication systems, affect the performance of this Quality Management Systems process?

– How much does Quality Management Systems help?

New product development Critical Criteria:

Familiarize yourself with New product development management and improve New product development service perception.

– A dramatic step toward becoming a learning organization is to appoint a chief training officer (CTO) or a chief learning officer (CLO). Many organizations claim to value Human Resources, but how many have a Human Resources representative involved in discussions about research and development commercialization, new product development, the strategic vision of the company, or increasing shareholder value?

– Is maximizing Quality Management Systems protection the same as minimizing Quality Management Systems loss?

– Project type: what percent of resources should go to new product developments?

– Which step in new product development you think is the most important?

– What are the steps in the new product development process?

– Are we Assessing Quality Management Systems and Risk?

– How can new product development be sped up?

Organizational structure Critical Criteria:

Design Organizational structure engagements and oversee Organizational structure management by competencies.

– Another critical success factor is that appropriate governance needs to be in place. That is, is an appropriate organizational structure in place to manage the organization facing the cloud computing solution?

– Do you have a clearly defined organizational structure at organization level in order to sustain the risk management process?

– How will the existing culture and organizational structure be impacted by agile project management?

– How to manage workflows and projects, that are inherently distributed outside the organizational structure?

– What does a typical data warehouse and business intelligence organizational structure look like?

– When a Quality Management Systems manager recognizes a problem, what options are available?

– Organizational structure for international business?

– What Organizational Structure is Required?

Person-centred planning Critical Criteria:

Add value to Person-centred planning projects and reduce Person-centred planning costs.

– What are your current levels and trends in key measures or indicators of Quality Management Systems product and process performance that are important to and directly serve your customers? how do these results compare with the performance of your competitors and other organizations with similar offerings?

– Is the scope of Quality Management Systems defined?

Preventive actions Critical Criteria:

Transcribe Preventive actions quality and look in other fields.

– For your Quality Management Systems project, identify and describe the business environment. is there more than one layer to the business environment?

– How do we Improve Quality Management Systems service perception, and satisfaction?

– Are preventive actions taken appropriate to the impact of the potential problems?

– Are there recognized Quality Management Systems problems?

Process modeling Critical Criteria:

Reason over Process modeling visions and describe which business rules are needed as Process modeling interface.

– How do we ensure that implementations of Quality Management Systems products are done in a way that ensures safety?

Production plans Critical Criteria:

Adapt Production plans engagements and improve Production plans service perception.

Quality assurance Critical Criteria:

Systematize Quality assurance issues and tour deciding if Quality assurance progress is made.

– Is the Quality Assurance function recognized to be different from implicit and continuous quality control during fabrication, in that it is discrete, explicit following production, and ignores the sequence or nature of the fabrication steps or processes?

– Is the records center well-maintained, orderly, and free of clutter that could lead to misplaced or lost records?

– Are Quality Assurance records stored in folders, binders, or other suitable protection?

– How will you know that the Quality Management Systems project has been successful?

– Is there sufficient technical information for maintaining the component properly?

– Are previous revisions of documents marked to indicate that they are superseded?

– Is there sufficient technical information for operating the component properly?

– Is the current process data stable in a range where the target can be achieved?

– How do you assure that repairs and/or preventative maintenance were completed?

– Is the system or component adequately labeled for ease of operation?

– Do you keep track of unsuccessfully performed skills?

– An evaluation: how does it really work in practice?

– How do you investigate complaints from the public?

– How will you measure your qa plan effectiveness?

– Is the system/component user friendly?

– How much does Quality Assurance cost?

– How often are the protocols reviewed?

– Was proper development done?

– Is the qa plan approved?

– What is the qa plan?

Quality control Critical Criteria:

Add value to Quality control failures and report on setting up Quality control without losing ground.

– Do we conduct regular data quality audits to ensure that our strategies for enforcing quality control are up-to-date and that any corrective measures undertaken in the past have been successful in improving Data Quality?

– Have we established unit(s) whose primary responsibility is internal audit, Quality Assurance, internal control or quality control?

– How do senior leaders actions reflect a commitment to the organizations Quality Management Systems values?

– What policies do we need to develop or enhance to ensure the quality control of data gathered?

– What quality control measures will be used to ensure the program progresses as planned?

– Will Quality Management Systems deliverables need to be tested and, if so, by whom?

– Do we regularly review and update its Data Quality control procedures?

– Are regulatory inspections considered part of quality control?

– What is your quality control system?

– What about quality control? Defects?

– What about quality control?

Quality management Critical Criteria:

Face Quality management engagements and track iterative Quality management results.

– Why is it important to have senior management support for a Quality Management Systems project?

– What is the future of Data Quality management?

– Quality management -are clients satisfied?

Quality objectives Critical Criteria:

Adapt Quality objectives failures and gather Quality objectives models .

– What are the barriers to increased Quality Management Systems production?

– What are internal and external Quality Management Systems relations?

– Have Data Quality objectives been met?

Quality policy Critical Criteria:

Trace Quality policy decisions and innovate what needs to be done with Quality policy.

– How does the organization define, manage, and improve its Quality Management Systems processes?

Social exclusion Critical Criteria:

Pay attention to Social exclusion engagements and clarify ways to gain access to competitive Social exclusion services.

– At what point will vulnerability assessments be performed once Quality Management Systems is put into production (e.g., ongoing Risk Management after implementation)?

Standard operating procedure Critical Criteria:

Exchange ideas about Standard operating procedure outcomes and pay attention to the small things.

– Which individuals, teams or departments will be involved in Quality Management Systems?

Statistical process control Critical Criteria:

Be responsible for Statistical process control strategies and catalog Statistical process control activities.

– Are Acceptance Sampling and Statistical Process Control Complementary or Incompatible?

Technical documentation Critical Criteria:

Graph Technical documentation outcomes and work towards be a leading Technical documentation expert.

Total quality management Critical Criteria:

Steer Total quality management governance and handle a jump-start course to Total quality management.

U.S. Food and Drug Administration Critical Criteria:

Incorporate U.S. Food and Drug Administration planning and spearhead techniques for implementing U.S. Food and Drug Administration.

– Who will be responsible for deciding whether Quality Management Systems goes ahead or not after the initial investigations?

– What role does communication play in the success or failure of a Quality Management Systems project?

Verification and validation Critical Criteria:

Steer Verification and validation tactics and budget the knowledge transfer for any interested in Verification and validation.

– What about Quality Management Systems Analysis of results?

W. Edwards Deming Critical Criteria:

Collaborate on W. Edwards Deming issues and learn.

– How do we make it meaningful in connecting Quality Management Systems with what users do day-to-day?

Conclusion:

This quick readiness checklist is a selected resource to help you move forward. Learn more about how to achieve comprehensive insights with the Quality Management Systems Self Assessment:

https://store.theartofservice.com/Quality-Management-Systems-The-Cookbook/

Author: Gerard Blokdijk

CEO at The Art of Service | http://theartofservice.com

gerard.blokdijk@theartofservice.com

https://www.linkedin.com/in/gerardblokdijk

Gerard is the CEO at The Art of Service. He has been providing information technology insights, talks, tools and products to organizations in a wide range of industries for over 25 years. Gerard is a widely recognized and respected information expert. Gerard founded The Art of Service consulting business in 2000. Gerard has authored numerous published books to date.

External links:

To address the criteria in this checklist, these selected resources are provided for sources of further research and information:

Quality Management Systems External links:

[PDF]Auditing Process-based Quality Management Systems
http://asq.org/public/auditing-qms-p1.pdf

[PDF]Quality Management Systems Manual – GMN – GM – GM …
https://www.gmnameplate.com/sites/default/files/01-qm-med.pdf

[PDF]ISO 9001:2015 QUALITY MANAGEMENT SYSTEMS – …
https://www.dnvgl.be/publications/the-new-iso-9001-2015-63171

Quality management system External links:

abaqis® | Quality Management System
https://www.abaqis.com

[PDF]Implementing an AS9100 Quality Management System
http://www.mcedd.org/documents/IMCP/Ebook on How to Implement an AS9100.pdf

Quality Management System Training (QMS)
https://apps.aoi.wsu.edu/qms

21 CFR 820 External links:

21 CFR 820 – Quality System Regulations – GMP Publications
http://www.gmppublications.com/Part820.htm

Business process External links:

Canon Business Process Services
https://cbps.canon.com

Microsoft Dynamics 365 – Modernizing Business Process …
https://cloudblogs.microsoft.com/dynamics365

Infosys BPM – Business Process Management | BPM Solutions
https://www.infosysbpm.com

Capability Maturity Model Integration External links:

[PDF]Capability Maturity Model Integration (CMMI) Overview
http://www.uccs.edu/Documents/tboult/cmmi-overview05.pdf

Cleaner production External links:

[PDF]Frequently Asked Questions Cleaner Production …
https://fortress.wa.gov/ecy/publications/publications/0204005.pdf

[PDF]Journal of Cleaner Production
https://naldc.nal.usda.gov/download/22763/PDF

[PDF]Journal of Cleaner Production
https://gist2050.files.wordpress.com/2017/04/palm-etal-2016.pdf

Clinical Quality Management System External links:

TransCelerate’s Clinical Quality Management System: …
http://journals.sagepub.com/doi/full/10.1177/2168479016657129

Code of Federal Regulations External links:

Code of Federal Regulations | National Archives
https://www.archives.gov/federal-register/cfr

CFR – Code of Federal Regulations Title 21
https://www.accessdata.fda.gov/scripts/cdrh/cfdocs/cfCFR/CFRSearch.cfm

Code of Federal Regulations § 416.945
https://www.ssa.gov/OP_Home/cfr20/416/416-0945.htm

Conformance testing External links:

Conformance Testing—A Huge Step for xAPI – Experience API
https://experienceapi.com/conformance-testing-huge-step-tin-can

Continuous improvement External links:

Title I / Continuous Improvement Plans
http://www.fusd1.org/Page/6188

[PDF]Title: Continuous Improvement Manager – maricopa.gov
https://www.maricopa.gov/DocumentCenter/View/30049

What is Continuous Improvement? | LeanKit
https://leankit.com/learn/kanban/continuous-improvement

Corrective actions External links:

Disciplinary & Corrective Actions – Human Resources: Home
https://hr.ucr.edu/supervisor/labor/discipline.html

Corrective and preventive action External links:

Corrective and Preventive Action Plans – Emory University
http://www.ctac.emory.edu/clinical_trial_guidebook/capa_plans.html

Corrective and preventive action
http://Corrective and preventive action (CAPA, also called corrective action / preventive action, or simply corrective action) are improvements to an organization’s processes taken to eliminate causes of non-conformities or other undesirable situations. CAPA is a concept within good manufacturing practice (GMP), and numerous ISO business standards.

Corrective and Preventive Action | ASQ
https://asq.org/training/corrective-and-preventive-action-vcaps

Customer satisfaction External links:

JCPenney Customer Satisfaction Survey – Welcome
https://www.talktojcpenney.com

Why Customer Satisfaction is Important (6 Reasons)
http://blog.clientheartbeat.com/why-customer-satisfaction-is-important/

Big Lots! Customer Satisfaction Survey
https://biglots.survey.marketforce.com

Data Management External links:

Meter Data Management System (MDMS)
https://mdms.army.mil

Fountas & Pinnell Literacy Online Data Management System
https://fpdms.heinemann.com

What is data management? – Definition from WhatIs.com
http://searchdatamanagement.techtarget.com/definition/data-management

Deming Prize External links:

[PDF]Deming Prize-The Criteria – IBEF
https://www.ibef.org/attachment/DemingPrizethecriteria.pdf

[PDF]THE DEMING PRIZE WINNERS – juse.or.jp
http://www.juse.or.jp/upload/files/Deming_prize_EN/list/LIST_Deming_Prize.pdf

The Deming Prize (Book, 1960) [WorldCat.org]
http://www.worldcat.org/title/deming-prize/oclc/31694072

Design controls External links:

[PDF]Basic Design Controls – IN.gov
http://www.in.gov/indot/design_manual/files/Ch40_2013.pdf

Design Controls – Food and Drug Administration
https://www.fda.gov/ICECI/Inspections/InspectionGuides/ucm170251.htm

EFQM Excellence Model External links:

EFQM Excellence Model – YouTube
https://www.youtube.com/watch?v=U4K2_QEMP2s

The EFQM Excellence Model | EFQM
http://www.efqm.org/the-efqm-excellence-model

European Foundation for Quality Management External links:

[PDF]European Foundation for Quality Management (EFQM) …
https://rd.springer.com/content/pdf/10.1007/s00717-012-0106-9.pdf

EFQM – European Foundation for Quality Management – …
http://zeusconsulting.org/?page_id=141

European Quality in Social Services External links:

[PDF]European Quality in Social Services – EQUASS Eesti
http://www.equass.ee/public/Guus_van_Beeki_ettekanne.pdf

[PDF]EQUASS the European Quality in Social Services – uri …
http://www.uri-soca.si/f/docs/RR/rc-junijj2010-sajko.pdf

EQUASS – European Quality in Social Services – Home – …
https://www.facebook.com/EQUASS.Brussels

Good Manufacturing Practice External links:

Good Manufacturing Practice | The Stem Cellar
https://blog.cirm.ca.gov/tag/good-manufacturing-practice

[PDF]What are Good Manufacturing Practice (GMP) guidelines?
https://www.express-scripts.com/art/pdf/kap57Medications.pdf

ISO 13485 External links:

ISO 13485 2016 Translated into Plain English
http://www.praxiom.com/iso-13485.htm

ISO 14001 External links:

ISO 14001 Flashcards | Quizlet
https://quizlet.com/85681588/iso-14001-flash-cards

[PDF]ISO 14001 Environmental Management System Audit …
http://www.deq.virginia.gov/Portals/0/DEQ/AboutUs/EMS/mod25.pdf

ISO 14001:2004 or ISO 14001:2015 Certification – Nucor
http://nucor.com/responsibility/sustainability/compliance/iso14001

ISO 19011 External links:

ISO 19011 2011 Auditing Definitions – praxiom.com
http://praxiom.com/iso-19011-definitions.htm

Resources | ISO 19011 Expert
http://www.iso19011expert.com/resources

ISO 19011-COMO PLANIFICAR UNA AUDITORIA …
https://www.youtube.com/watch?v=h7KFXWAWiDE

ISO 9000 External links:

What is ISO 9000? – Definition from WhatIs.com
http://searchdatacenter.techtarget.com/definition/ISO-9000

ISO 9000 Series of Quality Standards – 9000 Store
http://the9000store.com/what-are-iso-9000-standards

ISO 9000 – What Is ISO 9000? A Standards Series | ASQ
http://asq.org/learn-about-quality/iso-9000/overview/overview.html

ISO 9001 External links:

ISO 9001: What is it? Who needs Certification and Why?
http://the9000store.com/what-are-iso-9000-standards/what-is-iso-9001

Bevel Gear Co., LTD | ISO 9001 Precision Gear Manufacturer
https://www.bevelgeartw.com

Industrial Revolution External links:

Industrial Revolution – Facts & Summary – HISTORY.com
http://www.history.com/topics/industrial-revolution

Industrial Revolution Timeline – softschools.com
http://www.softschools.com/timelines/industrial_revolution_timeline/40

Smart Factory Expo | Fourth Industrial Revolution 4IR
https://www.tmsmartfactoryexpo.com

Internal audits External links:

County of Bucks Internal Audits – Controller’s Office
http://buckscounty.org/government/RowOfficers/Controller/InternalAudits

Quality Systems Toolbox – Learning: Internal Audits
https://www.qualitysystems.com/support/learning/internal-audits

Internal Audits – Hopkins Medicine
https://www.hopkinsmedicine.org/administrative/internalaudits.html

International Organization for Standardization External links:

ISO – International Organization for Standardization
https://www.techstreet.com/publishers/102

ISO International Organization for Standardization
http://webstore.ansi.org/SdoInfo.aspx?sdoid=39

MDMC – International Organization for Standardization (ISO)
http://www.logcom.marines.mil/Units/Marine-Depot-Maint-Cmd/ISO

Manufacturing process management External links:

[PDF]Manufacturing Process Management – PTC.com: Log In
http://support.ptc.com/WCMS/files/45038/en/4585_MPMLink_TS.pdf

SharePoint Manufacturing Process Management Template
http://www.fastsharepoint.com/templates/ManufacturingProcessManagement

Measurement systems analysis External links:

Measurement Systems Analysis (MSA) | Six Sigma Study …
http://sixsigmastudyguide.com/measurement-systems-analysis

[PDF]Measurement Systems Analysis
http://www.ghsp.com/uploads/Attachments/GHSP_MSA_Training.pdf

Standard Guide for Measurement Systems Analysis (MSA)
https://www.astm.org/Standards/E2782.htm

Medical devices directive External links:

Medical Devices Directive 93/42/EEC – cemarking.net
https://cemarking.net/medical-devices-directive

Medical Devices Directive-Part II – Quality Digest
https://www.qualitydigest.com/oct97/html/mddprt2.html

Natural Step External links:

Gen7Pets Natural Step Pet Ramp | Hayneedle
https://www.hayneedle.com/product/gen7pets-natural-step-pet-ramp.cfm

New product development External links:

New Product Development – Kleinn Air Horns
https://kleinn.com/1new-product-development

New Product Development Center
https://npdc.okstate.edu

Our Work: New Product Development | PDT
http://www.pdt.com/our-work.html

Organizational structure External links:

Organizational Structure – Air Force Civil Engineer Center
http://www.afcec.af.mil/About-Us/Organizational-Structure

[PDF]Chapter 7. Organizational Structure and Change – Saylor
https://www.saylor.org/site/wp-content/uploads/2011/06/BUS208-5.4.pdf

Social Security Organizational Structure
https://www.ssa.gov/org

Preventive actions External links:

Preventive Actions | Leadership & Project Management …
https://leadershipchamps.wordpress.com/2008/03/19/preventive-actions

Preventive Actions | Leadership & Project Management …
https://leadershipchamps.wordpress.com/tag/preventive-actions

Corrective and Preventive Actions (CAPA)
https://www.fda.gov/ICECI/Inspections/InspectionGuides/ucm170612.htm

Process modeling External links:

Process Modeling – Support – Sigma
http://sigmawiki.com/support/index.php?title=Process_Modeling

Process modeling (eBook, 1986) [WorldCat.org]
http://www.worldcat.org/title/process-modeling/oclc/742486675

Quality assurance External links:

[PDF]TITLE: QUALITY ASSURANCE PROVISIONS – …
https://www.ducommun.com/pdf/GQC0001_rev_U.pdf

Quality assurance titles Jobs – Yakaz
https://jobs.yakaz.com/quality-assurance-titles

Quality Assurance Job Titles | Enlighten Jobs
http://www.enlightenjobs.com/quality-assurance-job-titles.php

Quality control External links:

[PDF]6 QUALITY CONTROL PROCEDURES – IN.gov
http://www.in.gov/indot/files/Chapter_06(4).pdf

Quality Control | Food and Nutrition Service
https://www.fns.usda.gov/snap/quality-control

Quality management External links:

Login – ASCWebQI – Quality Management Tools
https://www.ascwebqi.com

Quality Management Training Solutions from BSI
https://bsi.learncentral.com

What Is a Quality Management System? | ASQ
http://asq.org/learn-about-quality/quality-management-system

Quality objectives External links:

Quality Objectives | Quality Goals | Objectives of Quality
http://www.quality-works.com/learn-quality-objectives.htm

14 Examples of Quality Objectives – Simplicable
https://simplicable.com/new/quality-objectives

Quality policy External links:

Quality Policy Gallery – We are Simply Quality!
http://www.simplyquality.org/qpgalery.htm

Quality Policy | EMJ
http://www.emjmetals.com/site/quality_policy

Our History and Quality Policy | JTM Products
https://www.jtmproducts.com/jtm-products

Social exclusion External links:

Psilocybin Can Decrease the Pain of Social Exclusion
http://www.newsweek.com/psilocybin-can-decrease-pain-social-exclusion-449876

Standard operating procedure External links:

[PDF]Sample Standard Operating Procedure Template
https://www.utoledo.edu/depts/safety/docs/Lab_Safety/BSL2_SOP.pdf

Standard Operating Procedure (SOP) Templates for Word
https://www.wordlayouts.com/sop-template

Standard Operating Procedure – USPS
https://about.usps.com/postal-bulletin/2013/pb22360/html/cover_009.htm

Statistical process control External links:

What is SPC – Statistical Process Control? | InfinityQS
http://www.infinityqs.com/resources/what-is-spc

Statistical process control (eBook, 2008) [WorldCat.org]
http://www.worldcat.org/title/statistical-process-control/oclc/180188261

Statistical Process Control – C Chart
http://spreadsheetzone.com/205/Statistical-Process-Control-C-Chart.html

Technical documentation External links:

Technical documentation
http://In engineering, technical documentation refers to any type of documentation that describes handling, functionality and architecture of a technical product or a product under development or use. The intended recipient for product technical documentation is both the (proficient) end user as well as the administrator / service or maintenance technician.

Technical Documentation | U.S. Customs and Border …
https://www.cbp.gov/document/technical-documentation

Technical Documentation & Support Overview
http://www.lutron.com/en-US/Service-Support/Pages/Technical/Overview.aspx

Total quality management External links:

Total Quality Management – Assignment 1
https://vigneshks.weebly.com

What is the Total Quality Management (TQM) Approach?
https://www.thebalance.com/total-quality-management-tqm-2221200

Total Quality Management – Introduction
https://totalqualitymanagement.weebly.com

U.S. Food and Drug Administration External links:

U.S. Food and Drug Administration – Home | Facebook
https://www.facebook.com/FDA

Verification and validation External links:

[PDF]Verification and Validation – University of California, Irvine
http://www.ics.uci.edu/~taylor/classes/113/VandV.pdf

International Address Verification and Validation | Experian
https://www.edq.com/verify-international-addresses

W. Edwards Deming External links:

The W. Edwards Deming Institute
https://deming.org/explore/fourteen-points

The W. Edwards Deming Institute
https://deming.org

W. Edwards Deming – Part 1 – YouTube
https://www.youtube.com/watch?v=GHvnIm9UEoQ

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