What is involved in Managed Security Service Provider
Find out what the related areas are that Managed Security Service Provider connects with, associates with, correlates with or affects, and which require thought, deliberation, analysis, review and discussion. This unique checklist stands out in a sense that it is not per-se designed to give answers, but to engage the reader and lay out a Managed Security Service Provider thinking-frame.
How far is your company on its Managed Security Service Provider journey?
Take this short survey to gauge your organization’s progress toward Managed Security Service Provider leadership. Learn your strongest and weakest areas, and what you can do now to create a strategy that delivers results.
To address the criteria in this checklist for your organization, extensive selected resources are provided for sources of further research and information.
Start the Checklist
Below you will find a quick checklist designed to help you think about which Managed Security Service Provider related domains to cover and 216 essential critical questions to check off in that domain.
The following domains are covered:
Managed Security Service Provider, Managed security service, 24/7 service, Check Point, Cloud computing, Computer appliance, Customer premises equipment, Data theft, Denial of service, Dial-up Internet access, Electronic mail, Email filtering, IT professionals, IT security, Information Systems Security, Information security, Information security operations center, Internet Service Providers, Internet security, Internet service provider, Intrusion detection, Intrusion detection system, Network administrator, Network security, North America, Point of Presence, Security as a service, Security audit, Security policies, Service provider, Social engineering, US West, Virtual Private Network:
Managed Security Service Provider Critical Criteria:
Adapt Managed Security Service Provider failures and perfect Managed Security Service Provider conflict management.
– Do you have written clearance procedures in place regarding use, licensing, and consent agreements for third party content used by you in your products or services and on your website or in your promotional materials?
– Encryption helps to secure data that may be stored on a stolen laptop but what about the sensitive data that is sent via e-mail or downloaded to a USB device?
– During the last 3 years, have you been the subject of an investigation or action by any regulatory or administrative agency for privacy related violations?
– During the last 3 years, have you received a complaint or an injunction arising out of intellectual property infringement, content or advertising?
– During the last 3 years, has anyone alleged that you were responsible for damages to their systems arising out of the operation of your system?
– Is there an information classification program that specifies different levels of security based on the nature of a given information asset?
– Are special privileges restricted to systems administration personnel with an approved need to have these privileges?
– Are system backup and recovery procedures documented and regularly tested for all mission critical systems/websites?
– Are documented procedures in place for user and password management and are they monitored for compliance?
– Are procedures in place to escalate any incidents of a breach or possible breach of private information?
– Are we protecting our data properly at rest if an attacker compromises our applications or systems?
– Are user accounts audited regularly to determine their security levels are appropriately set?
– Are you presently involved in or considering any merger, acquisition or change in control?
– Documentation Logs What records should be kept from before, during, and after an incident?
– Do you have a formal procedure in place for handling customer complaints?
– What governs the performance of services in the absence of a contract?
– How many UNIX servers are there and what functions are they providing?
– Are we Assessing Managed Security Service Provider and Risk?
– Who has authority to customize contracts?
Managed security service Critical Criteria:
Collaborate on Managed security service risks and visualize why should people listen to you regarding Managed security service.
– What other jobs or tasks affect the performance of the steps in the Managed Security Service Provider process?
– In the past 12 months, have you had layoffs or do you anticipate layoffs in the coming 12 months?
– Are we bale to find the entry point of an incident (network, phone line, local terminal, etc.)?
– What percentage of revenues is generated from services provided by sub-contractors?
– Do you regularly audit 3rd parties with whom you have data sharing agreements with?
– Is your organizations policy consistent with that of contractors you work with?
– What is the process of adding users and deleting users from Active Directory?
– Do you or any third parties conduct any penetration & vulnerability testing?
– Do you train employees on the proper handling of private information?
– Do you require customer sign-off on mid-project changes?
– Do you have a document retention and destruction policy?
– Where is your wireless implemented and how is it used?
– What is the funding source for this project?
– What is the estimated value of the project?
– Who should be notified about incidents?
– Security Considerations -What?
– How safe is your it security?
– Do you have remote users?
24/7 service Critical Criteria:
Concentrate on 24/7 service goals and point out 24/7 service tensions in leadership.
– In the case of a Managed Security Service Provider project, the criteria for the audit derive from implementation objectives. an audit of a Managed Security Service Provider project involves assessing whether the recommendations outlined for implementation have been met. in other words, can we track that any Managed Security Service Provider project is implemented as planned, and is it working?
– Think about the kind of project structure that would be appropriate for your Managed Security Service Provider project. should it be formal and complex, or can it be less formal and relatively simple?
– What are your results for key measures or indicators of the accomplishment of your Managed Security Service Provider strategy and action plans, including building and strengthening core competencies?
Check Point Critical Criteria:
Adapt Check Point issues and cater for concise Check Point education.
– What is the source of the strategies for Managed Security Service Provider strengthening and reform?
– Do you monitor the effectiveness of your Managed Security Service Provider activities?
– What are the business goals Managed Security Service Provider is aiming to achieve?
Cloud computing Critical Criteria:
Categorize Cloud computing quality and research ways can we become the Cloud computing company that would put us out of business.
– Data classification: how sensitive is the data that will be placed in the cloud (e.g., confidential, critical, public) and what controls should be in place to ensure it is properly protected?
– Governance: Is there a governance structure to ensure that PII is managed and protected through its life cycle, even when it is stored or processed in a cloud computing environment?
– How will you exercise control over the data within the cloud to ensure that the data are available and that confidentiality and integrity of the data remain protected?
– What are the specific security and integrity threats to cloud computing storage systems that do not exist in private data centers?
– Have you considered that incident detection and response can be more complicated in a cloud-based environment?
– Will the move to cloud computing shorten the time it takes to deliver functional enhancements to end users?
– What is the future scope for combination of business intelligence and cloud computing?
– What are the implications of cloud computing to enterprise application integration?
– Is there any application left that does not talk to at least one of its fellows?
– What are some cost cutting strategies for controlling cloud computing costs?
– Amazon web services is which type of cloud computing distribution model?
– How will cloud computing affect traditional recovery services?
– How can we best leverage cloud computing and obtain security?
– What are the practical limitations to cloud technology?
– What are the security issues around cloud computing?
– How does BYOD affect security in the cloud?
– Should we evaluate a hybrid cloud strategy?
– What problems does cloud computing solve?
– Cloud computing: could it cost more?
Computer appliance Critical Criteria:
Conceptualize Computer appliance risks and simulate teachings and consultations on quality process improvement of Computer appliance.
– How do you incorporate cycle time, productivity, cost control, and other efficiency and effectiveness factors into these Managed Security Service Provider processes?
– Think of your Managed Security Service Provider project. what are the main functions?
– How can the value of Managed Security Service Provider be defined?
Customer premises equipment Critical Criteria:
Accommodate Customer premises equipment tasks and oversee Customer premises equipment management by competencies.
– Who will be responsible for making the decisions to include or exclude requested changes once Managed Security Service Provider is underway?
– Think about the functions involved in your Managed Security Service Provider project. what processes flow from these functions?
Data theft Critical Criteria:
Look at Data theft strategies and modify and define the unique characteristics of interactive Data theft projects.
– How will you know that the Managed Security Service Provider project has been successful?
– How important is Managed Security Service Provider to the user organizations mission?
– What are specific Managed Security Service Provider Rules to follow?
Denial of service Critical Criteria:
Inquire about Denial of service risks and explain and analyze the challenges of Denial of service.
– An administrator is concerned about denial of service attacks on their virtual machines (vms). what is an effective method to reduce the risk of this type of attack?
– How easy would it be to lose your service if a denial of service attack is launched within your cloud provider?
– Who is the main stakeholder, with ultimate responsibility for driving Managed Security Service Provider forward?
– Are assumptions made in Managed Security Service Provider stated explicitly?
– What ability does the provider have to deal with denial of service attacks?
Dial-up Internet access Critical Criteria:
Align Dial-up Internet access quality and define what our big hairy audacious Dial-up Internet access goal is.
– What are your most important goals for the strategic Managed Security Service Provider objectives?
– Which individuals, teams or departments will be involved in Managed Security Service Provider?
– How do we Identify specific Managed Security Service Provider investment and emerging trends?
Electronic mail Critical Criteria:
Powwow over Electronic mail failures and check on ways to get started with Electronic mail.
– Consider your own Managed Security Service Provider project. what types of organizational problems do you think might be causing or affecting your problem, based on the work done so far?
– Can Management personnel recognize the monetary benefit of Managed Security Service Provider?
– What are internal and external Managed Security Service Provider relations?
Email filtering Critical Criteria:
Participate in Email filtering issues and inform on and uncover unspoken needs and breakthrough Email filtering results.
– Marketing budgets are tighter, consumers are more skeptical, and social media has changed forever the way we talk about Managed Security Service Provider. How do we gain traction?
IT professionals Critical Criteria:
Gauge IT professionals tasks and research ways can we become the IT professionals company that would put us out of business.
– What is the experience level of the organizations IT professionals, including their ability to negotiate and engage in technical discussions in a foreign language (particularly for non English speakers)?
– Have the types of risks that may impact Managed Security Service Provider been identified and analyzed?
– How can skill-level changes improve Managed Security Service Provider?
IT security Critical Criteria:
Look at IT security management and shift your focus.
– Does the IT Security system require end-users to configure and maintain security policies, security professionals to individually manage policies per host, or is the configuration centrally managed?
– Will the selection of a particular product limit the future choices of other computer security or operational modifications and improvements?
– Have the it security costs for the system(s) been identified and integrated into the overall costs of the investment?
– Will the service providers staff have/be able to obtain the appropriate personnel and facility clearances?
– Have known product vulnerabilities been addressed by reviewing the relevant vulnerabilities for a product?
– What best describes the operating structure of your organizations IT security function or department?
– How does the firewall quality affect the likelihood of a security breach or the expected loss?
– If technical support services are included, what is the vendors commitment to timely response?
– Does the vendor develop and publish new vulnerability database entries in a timely manner?
– Is the product compatible and interoperable with other PKI products/service providers?
– For host vulnerability scanners, do we require agents to be installed on each host?
– What is the vendors track-record in responding to security flaws in its products?
– Can the user perform an update of virus definition files whenever needed?
– Is Return on Security Investment (ROSI) Impossible?
– What is the projected growth of the organization?
– What is the IT security service life cycle?
– What is the scalability of installation?
– What behavior do we want to reinforce?
– What assets do we need to protect?
Information Systems Security Critical Criteria:
Sort Information Systems Security projects and interpret which customers can’t participate in Information Systems Security because they lack skills.
– what is the best design framework for Managed Security Service Provider organization now that, in a post industrial-age if the top-down, command and control model is no longer relevant?
– What tools do you use once you have decided on a Managed Security Service Provider strategy and more importantly how do you choose?
– Why are Managed Security Service Provider skills important?
Information security Critical Criteria:
Communicate about Information security outcomes and oversee Information security requirements.
– Has the organization established an Identity and Access Management program that is consistent with requirements, policy, and applicable guidelines and which identifies users and network devices?
– Are information security policies, including policies for access control, application and system development, operational, network and physical security, formally documented?
– Does the ISMS policy provide a framework for setting objectives and establishes an overall sense of direction and principles for action with regard to information security?
– Based on our information security Risk Management strategy, do we have official written information security and privacy policies, standards, or procedures?
– Is a risk treatment plan formulated to identify the appropriate mgmt action, resources, responsibilities and priorities for managing information security risks?
– Are Human Resources subject to screening, and do they have terms and conditions of employment defining their information security responsibilities?
– Does this review include assessing opportunities for improvement, need for changes to the ISMS, review of information security policy & objectives?
– Are information security roles and responsibilities coordinated and aligned with internal roles and external partners?
– Are there any disadvantages to implementing Managed Security Service Provider? There might be some that are less obvious?
– Is there an up-to-date information security awareness and training program in place for all system users?
– Is there a consistent and effective approach applied to the mgmt of information security events?
– Ensure that the information security procedures support the business requirements?
– What is true about the trusted computing base in information security?
– Is an organizational information security policy established?
– Does your company have an information security officer?
– What is the main driver for information security expenditure?
– What is information security?
Information security operations center Critical Criteria:
Consolidate Information security operations center tasks and visualize why should people listen to you regarding Information security operations center.
– Think about the people you identified for your Managed Security Service Provider project and the project responsibilities you would assign to them. what kind of training do you think they would need to perform these responsibilities effectively?
– What are our Managed Security Service Provider Processes?
Internet Service Providers Critical Criteria:
Categorize Internet Service Providers results and observe effective Internet Service Providers.
– Does Managed Security Service Provider include applications and information with regulatory compliance significance (or other contractual conditions that must be formally complied with) in a new or unique manner for which no approved security requirements, templates or design models exist?
– For your Managed Security Service Provider project, identify and describe the business environment. is there more than one layer to the business environment?
– Do several people in different organizational units assist with the Managed Security Service Provider process?
Internet security Critical Criteria:
Co-operate on Internet security governance and customize techniques for implementing Internet security controls.
– How is the value delivered by Managed Security Service Provider being measured?
– Are there Managed Security Service Provider Models?
Internet service provider Critical Criteria:
Consolidate Internet service provider leadership and devote time assessing Internet service provider and its risk.
– Will new equipment/products be required to facilitate Managed Security Service Provider delivery for example is new software needed?
– Are accountability and ownership for Managed Security Service Provider clearly defined?
Intrusion detection Critical Criteria:
Guard Intrusion detection adoptions and give examples utilizing a core of simple Intrusion detection skills.
– What is the budget for acquisition and life cycle support of intrusion detection hardware, software, and infrastructure, including staffing to monitor and respond to intrusions?
– Are security alerts from the intrusion detection or intrusion prevention system (ids/ips) continuously monitored, and are the latest ids/ips signatures installed?
– Can intrusion detection systems be configured to ignore activity that is generated by authorized scanner operation?
– Is a intrusion detection or intrusion prevention system used on the network?
– Does the providers network have intrusion detection & prevention in place?
– What is a limitation of a server-based intrusion detection system (ids)?
– How do we go about Securing Managed Security Service Provider?
– The downside of Intrusion Detection?
Intrusion detection system Critical Criteria:
Graph Intrusion detection system planning and probe the present value of growth of Intrusion detection system.
– Why is it important to have senior management support for a Managed Security Service Provider project?
– How do we measure improved Managed Security Service Provider service perception, and satisfaction?
– Why should we adopt a Managed Security Service Provider framework?
Network administrator Critical Criteria:
Accumulate Network administrator adoptions and tour deciding if Network administrator progress is made.
– You work as a network administrator for mcrobert inc. the company has a tcp/ip-based network. which of the following information should be documented to facilitate disaster recovery?
– How do we go about Comparing Managed Security Service Provider approaches/solutions?
Network security Critical Criteria:
Define Network security results and finalize the present value of growth of Network security.
– Do we Make sure to ask about our vendors customer satisfaction rating and references in our particular industry. If the vendor does not know its own rating, it may be a red flag that youre dealing with a company that does not put Customer Service at the forefront. How would a company know what to improve if it had no idea what areas customers felt were lacking?
– Are we making progress? and are we making progress as Managed Security Service Provider leaders?
– Are the disaster recovery plan (DRP) and the business contingency plan (BCP) tested annually?
– What vendors make products that address the Managed Security Service Provider needs?
North America Critical Criteria:
Discourse North America projects and work towards be a leading North America expert.
– Is Supporting Managed Security Service Provider documentation required?
– What about Managed Security Service Provider Analysis of results?
– How do we Lead with Managed Security Service Provider in Mind?
Point of Presence Critical Criteria:
X-ray Point of Presence leadership and achieve a single Point of Presence view and bringing data together.
– What role does communication play in the success or failure of a Managed Security Service Provider project?
Security as a service Critical Criteria:
X-ray Security as a service risks and reduce Security as a service costs.
– Which customers cant participate in our Managed Security Service Provider domain because they lack skills, wealth, or convenient access to existing solutions?
– Is there a Managed Security Service Provider Communication plan covering who needs to get what information when?
Security audit Critical Criteria:
Chat re Security audit visions and correct Security audit management by competencies.
– Are the results of security audits, incidents, and results from effectiveness measurements, suggestions and feedback from interested parties taken into account?
– Has our company undergone a whole-system, comprehensive Cybersecurity audit or assessment?
– What are the record-keeping requirements of Managed Security Service Provider activities?
– What are the barriers to increased Managed Security Service Provider production?
– Have you had a security audit performed in the past?
– How can we improve Managed Security Service Provider?
Security policies Critical Criteria:
Troubleshoot Security policies planning and diversify by understanding risks and leveraging Security policies.
– Are information security policies and other relevant security information disseminated to all system users (including vendors, contractors, and business partners)?
– How do you ensure that security policies are accurately and fully implemented across the cloud architectures you are using and buying into?
– Are employees required to sign an agreement verifying they have read and understood the security policies and procedures?
– How does the service providers security policies (e.g. contingency planning) differ from that of the organization?
– Does the firm have appropriate IT security policies governing user access that are effectively implemented?
– Are we requesting exemption from or modification to established information security policies or standards?
– Are our employees following the security policies and procedures that are in place such as secure data disposal?
– Are information security policies reviewed at least once a year and updated as needed?
– What is the purpose of Managed Security Service Provider in relation to the mission?
– How do we capture corporate security policies and incorporate them into the system?
– Is the compliance of systems with organization security policies and standards ensured?
– What are the Essentials of Internal Managed Security Service Provider Management?
– Are we complying with existing security policies?
Service provider Critical Criteria:
Brainstorm over Service provider quality and sort Service provider activities.
– Policy compliance is closely related to IT governance. Compliance has much to do with defining, controlling and governing security efforts. How should an organization respond to security events?
– How do your measurements capture actionable Managed Security Service Provider information for use in exceeding your customers expectations and securing your customers engagement?
– Are interdependent service providers (for example, fuel suppliers, telecommunications providers, meter data processors) included in risk assessments?
– If a back door exit was used to circumvent an attack, do the attackers now know of such a back door, and thus should a new back door be constructed?
– Does the service agreement require that all security terms must also pass down to any peer cloud service providers used by the provider?
– Can the cloud service provider offer the flexibility to provide availability service levels in line with the customers requirements?
– If Data and/or Private Information is not in electronic form, what precautions are taken to ensure its security?
– If the service provider is eligible for certification, then what is the scope of the processes being audited?
– What are key cost factors involved while using cloud services from a service provider?
– Does the service provider have a service desk function based on itil principles?
– What service providers would be able to build this application if outsourced?
– Do you monitor log files on a regular basis to help spot abnormal trends?
– Is the service provider eligible for certification under the scheme?
– Is the cloud service providers service desk local, onshore or offshore?
– Are there any industry based standards that you follow?
– What is A good cloud service provider?
Social engineering Critical Criteria:
Explore Social engineering decisions and innovate what needs to be done with Social engineering.
– What management system can we use to leverage the Managed Security Service Provider experience, ideas, and concerns of the people closest to the work to be done?
– Will our employees allow someone to tailgate into our facilities or will they give out their credentials to an attacker via social engineering methods?
– Have all basic functions of Managed Security Service Provider been defined?
– Is a Managed Security Service Provider Team Work effort in place?
US West Critical Criteria:
Sort US West risks and find the ideas you already have.
– Are there any easy-to-implement alternatives to Managed Security Service Provider? Sometimes other solutions are available that do not require the cost implications of a full-blown project?
– Is maximizing Managed Security Service Provider protection the same as minimizing Managed Security Service Provider loss?
– How do we know that any Managed Security Service Provider analysis is complete and comprehensive?
Virtual Private Network Critical Criteria:
Pay attention to Virtual Private Network results and sort Virtual Private Network activities.
– What are current Managed Security Service Provider Paradigms?
– Is the scope of Managed Security Service Provider defined?
This quick readiness checklist is a selected resource to help you move forward. Learn more about how to achieve comprehensive insights with the Managed Security Service Provider Self Assessment:
Author: Gerard Blokdijk
CEO at The Art of Service | http://theartofservice.com
Gerard is the CEO at The Art of Service. He has been providing information technology insights, talks, tools and products to organizations in a wide range of industries for over 25 years. Gerard is a widely recognized and respected information expert. Gerard founded The Art of Service consulting business in 2000. Gerard has authored numerous published books to date.
To address the criteria in this checklist, these selected resources are provided for sources of further research and information:
Managed Security Service Provider External links:
Managed Security Service Provider | Dunbar Armored
Nuspire Networks | Managed Security Service Provider …
Managed security service External links:
Managed Security Service Provider Securing Sensitive Data
Managed Security Services – SecureWorks
Nuspire Networks | Managed Security Service Provider …
24/7 service External links:
Propane, Bioheat Oil, Wood Pellets & 24/7 service.
OHD Bellingham – Garage Doors | Openers | 24/7 Service
Check Point External links:
Check Point SSL Network Extender
SUPER CHECK POINT! – Roblox
Check Point (2017) – IMDb
Cloud computing External links:
Compliant Cloud Computing Simplified – Lumen21
Microsoft Azure Cloud Computing Platform & Services
Computer appliance External links:
Best Schools for a Computer Appliance Repair Degree | …
What Is a Computer Appliance? (with pictures) – wiseGEEK
Customer premises equipment External links:
Universal Customer Premises Equipment (uCPE) – NFV …
[PDF]4. Connections of Customer Premises Equipment to …
Customer Premises Equipment – KGP Logistics
Data theft External links:
RCW 9A.90.100: Electronic data theft.
IRS data theft not surprising (Opinion) – CNN
Denial of service External links:
What is DDoS – Distributed Denial of Service? Webopedia
Best Practices for Preventing DoS/Denial of Service …
Dial-up Internet access External links:
Juno – Free Dial-Up Internet Access
What does dial-up internet access mean – answers.com
Electronic mail External links:
Renkim – Print mail, electronic mail, presentment
What is Email – Electronic Mail? Webopedia Definition
Email filtering External links:
SpamExperts | Email Filtering & Archiving Solutions
Email Filtering – Arvig
[PDF]How does email filtering work? – Alexander County
IT professionals External links:
Resources and Tools for IT Professionals | TechNet
IT Professionals Staffing | LRS Consulting Services
IT security External links:
Academic IT Security
Information Systems Security External links:
Information Systems Security Awareness (ISSA)
Information Systems Security Association – Puget Sound
Information Systems Security Association – LA Chapter
Information security External links:
ALTA – Information Security
Federal Information Security Management Act of 2002 – NIST
Internet Service Providers External links:
Internet Providers: Internet Service Providers
Internet Service Providers in Florida | HighSpeedinternet.com
Vivint: High-speed Internet Service Providers | 855-881 …
Internet security External links:
Antivirus Software, Internet Security, Spyware and …
CUJO AI Internet Security Firewall – Official Site
AT&T – Internet Security Suite powered by McAfee
Internet service provider External links:
Internet Service Provider in Salt Lake City | Google Fiber
IUNGO.NETWORK Global wireless internet service provider
NetWest Online, Inc – Premier Internet Service Provider
Intrusion detection External links:
Intrusion Detection Flashcards | Quizlet
[PDF]Section 9. Intrusion Detection Systems
[PDF]Automatic Firmware Intrusion Detection and Repair …
Intrusion detection system External links:
[DOC]Section 28 16 11, INTRUSION DETECTION SYSTEM
Intrusion Detection System Design and Installation
Network administrator External links:
Network Administrator, IT Salary – PayScale
Become a Network Administrator – Learning Path – Lynda.com
Network Administrator Job Description | Americas Job …
Network security External links:
NIKSUN – Network Security and Performance
Firewall Management Software | Network Security …
IANS – Institute for Applied Network Security
North America External links:
Suez North America – Official Site
Teamsters | North America’s Strongest Union
Point of Presence External links:
Packet Clearing House Point of Presence Locations | PCH
What is Point of Presence (POP)? – Definition from Techopedia
Security as a service External links:
Cyren IP Reputation Check – Security as a Service
Trend Micro Deep Security as a Service
Security as a service | Axis Communications
Security audit External links:
Security Audit – Penetration Testing
What is security audit? – Definition from WhatIs.com
[PDF]CJIS Security Audit CJIS Security Policy Version 5 – …
Security policies External links:
Res Title – » Security Policies & Best Practices
4.1 Security Policies Flashcards | Quizlet
Online Security Policies | Principal
Service provider External links:
Online Payroll & HR Service Provider | Inova Payroll
Sonic – Internet & Phone Service Provider
My Provider Link – Your Service Provider’s Billing Partner
Social engineering External links:
Social Engineering | Education Center | BB&T Bank
4.5 Social Engineering Flashcards | Quizlet
Phishing Simulation Software For Social Engineering Testing
US West External links:
Items in Salvation Army Online Store-US West store on eBay!
Virtual Private Network External links:
Virtual Private Network | Information Technology
Virtual Private Network (VPN) – Northeastern ITS
VPN Virtual Private Network Services | Private Internet …