Save time, empower your teams and effectively upgrade your processes with access to this practical Incident Resolution Toolkit and guide. Address common challenges with best-practice templates, step-by-step work plans and maturity diagnostics for any Incident Resolution related project.
Download the Toolkit and in Three Steps you will be guided from idea to implementation results.
The Toolkit contains the following practical and powerful enablers with new and updated Incident Resolution specific requirements:
STEP 1: Get your bearings
- The latest quick edition of the Incident Resolution Self Assessment book in PDF containing 49 requirements to perform a quickscan, get an overview and share with stakeholders.
Organized in a data driven improvement cycle RDMAICS (Recognize, Define, Measure, Analyze, Improve, Control and Sustain), check the…
- Example pre-filled Self-Assessment Excel Dashboard to get familiar with results generation
Then find your goals…
STEP 2: Set concrete goals, tasks, dates and numbers you can track
Featuring 674 new and updated case-based questions, organized into seven core areas of process design, this Self-Assessment will help you identify areas in which Incident Resolution improvements can be made.
Examples; 10 of the 674 standard requirements:
- How did the team generate the list of possible solutions?
- Does Incident Resolution analysis isolate the fundamental causes of problems?
- Describe the design of the pilot and what tests were conducted, if any?
- What particular quality tools did the team find helpful in establishing measurements?
- Would you rather sell to knowledgeable and informed customers or to uninformed customers?
- Is there a high likelihood that any recommendations will achieve their intended results?
- What are the Key enablers to make this Incident Resolution move?
- What kind of crime could a potential new hire have committed that would not only not disqualify him/her from being hired by our organization, but would actually indicate that he/she might be a particularly good fit?
- How did the Incident Resolution manager receive input to the development of a Incident Resolution improvement plan and the estimated completion dates/times of each activity?
- Are assumptions made in Incident Resolution stated explicitly?
Complete the self assessment, on your own or with a team in a workshop setting. Use the workbook together with the self assessment requirements spreadsheet:
- The workbook is the latest in-depth complete edition of the Incident Resolution book in PDF containing 674 requirements, which criteria correspond to the criteria in…
Your Incident Resolution self-assessment dashboard which gives you your dynamically prioritized projects-ready tool and shows your organization exactly what to do next:
- The Self-Assessment Excel Dashboard; with the Incident Resolution Self-Assessment and Scorecard you will develop a clear picture of which Incident Resolution areas need attention, which requirements you should focus on and who will be responsible for them:
- Shows your organization instant insight in areas for improvement: Auto generates reports, radar chart for maturity assessment, insights per process and participant and bespoke, ready to use, RACI Matrix
- Gives you a professional Dashboard to guide and perform a thorough Incident Resolution Self-Assessment
- Is secure: Ensures offline data protection of your Self-Assessment results
- Dynamically prioritized projects-ready RACI Matrix shows your organization exactly what to do next:
STEP 3: Implement, Track, follow up and revise strategy
The outcomes of STEP 2, the self assessment, are the inputs for STEP 3; Start and manage Incident Resolution projects with the 62 implementation resources:
- 62 step-by-step Incident Resolution Project Management Form Templates covering over 6000 Incident Resolution project requirements and success criteria:
Examples; 10 of the check box criteria:
- Lessons Learned: How much flexibility is there in the funding (e.g., what authorities does the program manager have to change to the specifics of the funding within the overall funding ceiling)?
- Activity Duration Estimates: Are Incident Resolution project management tools and techniques consistently applied throughout all Incident Resolution projects?
- Team Directory: Process Decisions: Are all issues being addressed to the satisfaction of both parties within approximately 30 days from the time the issue is identified?
- Quality Management Plan: Do trained quality assurance auditors conduct the audits as defined in the Quality Management Plan and scheduled by the Incident Resolution project manager?
- Risk Audit: Do you have a realistic budget and do you present regular financial reports that identify how you are going against that budget?
- Quality Audit: How does the organization know that its staff entrance standards are appropriately effective and constructive and being implemented consistently?
- Risk Register: Cost/Benefit – How much will the proposed mitigations cost and how does this cost compare with the potential cost of the risk event/situation should it occur?
- Procurement Management Plan: How will the duration of the Incident Resolution project influence your decisions?
- Probability and Impact Matrix: How would you suggest monitoring for risk transition indicators?
- Risk Management Plan: Is there anything you would now do differently on your Incident Resolution project based on this experience?
Step-by-step and complete Incident Resolution Project Management Forms and Templates including check box criteria and templates.
1.0 Initiating Process Group:
- 1.1 Incident Resolution project Charter
- 1.2 Stakeholder Register
- 1.3 Stakeholder Analysis Matrix
2.0 Planning Process Group:
- 2.1 Incident Resolution project Management Plan
- 2.2 Scope Management Plan
- 2.3 Requirements Management Plan
- 2.4 Requirements Documentation
- 2.5 Requirements Traceability Matrix
- 2.6 Incident Resolution project Scope Statement
- 2.7 Assumption and Constraint Log
- 2.8 Work Breakdown Structure
- 2.9 WBS Dictionary
- 2.10 Schedule Management Plan
- 2.11 Activity List
- 2.12 Activity Attributes
- 2.13 Milestone List
- 2.14 Network Diagram
- 2.15 Activity Resource Requirements
- 2.16 Resource Breakdown Structure
- 2.17 Activity Duration Estimates
- 2.18 Duration Estimating Worksheet
- 2.19 Incident Resolution project Schedule
- 2.20 Cost Management Plan
- 2.21 Activity Cost Estimates
- 2.22 Cost Estimating Worksheet
- 2.23 Cost Baseline
- 2.24 Quality Management Plan
- 2.25 Quality Metrics
- 2.26 Process Improvement Plan
- 2.27 Responsibility Assignment Matrix
- 2.28 Roles and Responsibilities
- 2.29 Human Resource Management Plan
- 2.30 Communications Management Plan
- 2.31 Risk Management Plan
- 2.32 Risk Register
- 2.33 Probability and Impact Assessment
- 2.34 Probability and Impact Matrix
- 2.35 Risk Data Sheet
- 2.36 Procurement Management Plan
- 2.37 Source Selection Criteria
- 2.38 Stakeholder Management Plan
- 2.39 Change Management Plan
3.0 Executing Process Group:
- 3.1 Team Member Status Report
- 3.2 Change Request
- 3.3 Change Log
- 3.4 Decision Log
- 3.5 Quality Audit
- 3.6 Team Directory
- 3.7 Team Operating Agreement
- 3.8 Team Performance Assessment
- 3.9 Team Member Performance Assessment
- 3.10 Issue Log
4.0 Monitoring and Controlling Process Group:
- 4.1 Incident Resolution project Performance Report
- 4.2 Variance Analysis
- 4.3 Earned Value Status
- 4.4 Risk Audit
- 4.5 Contractor Status Report
- 4.6 Formal Acceptance
5.0 Closing Process Group:
- 5.1 Procurement Audit
- 5.2 Contract Close-Out
- 5.3 Incident Resolution project or Phase Close-Out
- 5.4 Lessons Learned
With this Three Step process you will have all the tools you need for any Incident Resolution project with this in-depth Incident Resolution Toolkit.
In using the Toolkit you will be better able to:
- Diagnose Incident Resolution projects, initiatives, organizations, businesses and processes using accepted diagnostic standards and practices
- Implement evidence-based best practice strategies aligned with overall goals
- Integrate recent advances in Incident Resolution and put process design strategies into practice according to best practice guidelines
Defining, designing, creating, and implementing a process to solve a business challenge or meet a business objective is the most valuable role; In EVERY company, organization and department.
Unless you are talking a one-time, single-use project within a business, there should be a process. Whether that process is managed and implemented by humans, AI, or a combination of the two, it needs to be designed by someone with a complex enough perspective to ask the right questions. Someone capable of asking the right questions and step back and say, ‘What are we really trying to accomplish here? And is there a different way to look at it?’
This Toolkit empowers people to do just that – whether their title is entrepreneur, manager, consultant, (Vice-)President, CxO etc… – they are the people who rule the future. They are the person who asks the right questions to make Incident Resolution investments work better.
This Incident Resolution All-Inclusive Toolkit enables You to be that person:
Includes lifetime updates
Every self assessment comes with Lifetime Updates and Lifetime Free Updated Books. Lifetime Updates is an industry-first feature which allows you to receive verified self assessment updates, ensuring you always have the most accurate information at your fingertips.